Business Process
Outsourcing Services

During the past decade, many U.S. companies have set up business process outsourcing services (BPO) teams to handle functions such as customer service, technical support and billing to reduce labor and operating costs. According to Flatworld Solutions, the BPO industry totaled around $7 billion in 2006 and is currently worth $120 billion.

Although organizations appreciate the benefits of outsourcing BPO services, they have realized there are disadvantages of doing business with teams in Asia and Eastern Europe. As a result, companies see nearshoring– setting up BPO services operations in Mexico, as an ideal solution.

Sonora Nearshore offers the following business process outsourcing services in its modern facility in the Obregon Technology Development Center which is custom-designed and built for technology companies.